Privacy Policy
Effective Date: February 26, 2020
Last Updated: November 5, 2024
At Your Best Leads, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and share your information. This Privacy Policy explains how we handle your personal information when you interact with us, including receiving SMS messages and phone calls, and how your information may be shared under specific circumstances.
1. Information We Collect
We may collect the following information when you engage with our services:
Personal Information: Name, phone number, email address, and other contact details you provide.
Communication Data: Information regarding your interactions with us, including SMS messages, phone calls, and the details of conversations you have with our representatives.
Technical Data: Information about your device, IP address, and browser when you interact with our website or landing pages.
2. How We Use Your Information
We use the personal information we collect to:
• Contact you via SMS messages and phone calls to provide updates, offers, or information regarding our services.
• Transfer your phone call to third-party service providers who can assist with your inquiry, with your consent. We may receive compensation for these referrals.
• Improve and customize our services to better meet your needs based on your interactions with us.
3. Call Transfers to Third-Party Service Providers
As part of our service, we may transfer your phone call to a trusted third-party service provider to fulfill your request or inquiry. This will only happen with your consent during the call. We may receive compensation for these referrals. Your personal information (such as your phone number and name) will not be sold or shared without your explicit consent. Once the call is transferred, the service provider's privacy policy will apply.
4. Sharing and Selling of Information
We do not sell or share your personal information, including your name, phone number, or any other identifying details, for marketing purposes or with third-party advertisers.
We may share your data with:
• Service Providers: Trusted partners and service providers who assist in delivering our services, such as SMS platforms or call centers. These service providers act under our direction and are bound by strict confidentiality agreements.
• Legal Compliance: We may disclose your information if required to comply with legal obligations, protect our rights, or prevent fraud.
5. Opt-In and Consent
By providing your phone number and other contact information, you consent to receiving SMS messages and phone calls from [Your Company Name] related to services, offers, and inquiries. If we speak to you on the phone and it’s appropriate, with your consent, we may transfer your call to a third-party service provider. We may receive compensation for these referrals.
6. Opt-Out Options
You can opt out of receiving SMS messages from us at any time:
• SMS Opt-Out: Reply "STOP" to any SMS message you receive from us to unsubscribe from further communications.
• Phone Call Opt-Out: If you wish to stop receiving phone calls from us, please contact us directly at [insert contact details].
We will process opt-out requests promptly, and you will no longer receive SMS messages or phone calls after your request has been processed.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request the deletion of your data at any time by contacting us.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
• Access and Correction: Request access to or correction of the personal information we hold about you.
• Deletion: Request the deletion of your personal data, subject to legal obligations.
• Objection: Object to the processing of your data for specific purposes, such as marketing.
• Opt-Out of Call Transfers: Inform us if you do not wish for your call to be transferred to a third-party service provider.
To exercise any of these rights, please contact us.
9. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is 100% secure, so we cannot guarantee the absolute security of your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website, and any significant changes will be communicated to you.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Your Best Leads Inc.
410 SE 6th Terrace
Pompano Beach, FL 33060
Gerard@yourbestleadsinc.com
